All items are made to order. Please allow 2-4 weeks for delivery on purchases made thru our webstore.
Q: What forms of payment do you accept?
A: We gladly accept Visa, MasterCard & American Express
Q: What if I accidentally list an incorrect address as my shipping address?
A: Please email or call customer service immediately with “WRONG SHIPPING ADDRESS” as the subject. In the body of your email, please include your name and your “Order Number”
Q: I want to order something, but it’s out of stock! When will you get more products in?
A: Check back for updated stock (we are constantly updating the store). Items in this store tend to sell out quickly.
Q: My card was declined but I still was charged.
A: The charge is a pending transaction and will fall off within 2-3 business days. Your Credit card company or bank will hold these funds for your own safety.
Q: I have multiple transactions on my bank statement.
A: Multiple transactions usually show on your card because the credit card was declined because of wrong information entered like address, security codes, etc. If you get a confirmation order from our store via email, you got a successful transaction. All other transactions will fall off your back account in about 3 business days.
Q: How can I get help on an order?
A: Email us with your order number and any questions you may have.